Meet the Team

Advanced nurse practitioners are highly experienced and educated members of the care team who are able to diagnose and treat your healthcare needs or refer you to an appropriate specialist if needed.

Practice nurses are qualified and registered nurses. They can help with health issues such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, childhood immunisations and carry out cervical smears.

Healthcare assistants support practice nurses with their daily work and carry out tasks such as phlebotomy (drawing blood), blood pressure measurement and new patient checks. They may act as a chaperone when a patient or doctor requests one.

Our MSK Team are highly skilled to help consult patients with any body pain/joint pain etc. We offer this service from Monday to Friday – so please call the surgery on 0121 203 0666 and book in with our MSK Practitioners.

We have a highly skilled paramedic team here at Newtown Medical Centre. As well as going out on home visits, our Paramedics also have their own Minor Aliment Clinics throughout the week.

Our Social Prescribers are here to offer our patients advice and guidance to help with any housing issues, food banks, financial issues etc. If you feel this service could benefit you – please call the surgery on 0121 203 0666 and ask to be booked with our social prescribers.

We have a Physician Associate working along side our clinical team. She offers face to face appointments for our patients. Our admin team will triage patient symptoms and if appropriate will offer to be booked with our PA. After every clinic, all patients are reviewed by our GP Partners to ensure the best possible care has been offered to patients.

The practice management team are involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice management team supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Our pharmacist team reviews all our patients medications on a regular basis. Our patients will receive phone calls from this team when a review of patients repeat medication is needed. They also have clinics on a daily basis for patients to book in with who have any queries about the medications they have been prescribed.

Reception

Our receptionists are usually the first point of contact and are here to help you. They have a lot of information to hand and in most cases will be able to help with your enquiry, ensuring you see the most appropriate clinician. Nonetheless, it is your right to request to talk only to the doctor. Anything that is discussed with the receptionists or any other member of the team is treated in strict confidence. You have a right to be treated courteously, and our receptionists also have a right to be treated courteously by you. We can offer a degree of privacy at a separate reception booth (in a separate room) if your enquiry is sensitive. Please respect the privacy of other patients by standing well back from the reception desk until your turn.